QAI MEA takes a business-oriented approach to Managing Quality. It recognizes the close working relationship that must exist between information technology services and their internal and external customers. The approach shows methods for improving the processes within information technology organizations, leading to improved products and services.

Our approach takes into account the need of many organizations to re-establish credibility with their customers due to the past performance. It guides these organizations in building an environment where high quality products are completed on time and within budget. Our assessment and certification programs can also attest and provide evidence that their organization is operating effectively and efficiently.